![]() The Tourist Office next door may provide an officer to come and help you. No English is spoken or displayed in the ticket office. Or buy online for a timed entry, but you still need to obtain the ID on arrival. There is a discount concession ticket for seniors > 60 if you manage to explain. Take to ticket office and buy a ticket, either the lower view, upper view or a combo with bubble wheel and/or zip line jump. ![]() If you need to enter details, hand-draw your letter on the left grey panel, press OK, then the right panel pops up with a range of English and Chinese characters. First go to a machine at back right, scan your passport and receive an ID ticket. Best to visit on a clear night for the city light show. We were already put off by the taxi trying to rip-off without using the meter, so not in the mood for further difficulties. My number one advice is do not under any circumstance, visit on a public holiday. So, ladies and gentlemen, I do hope you read this before going. Yup, we had to walk back to our hotel because we couldn't get on the subway. So we tried convincing our kids if they could just walk a little further (45 minutes), we'd get them any treat they wanted the next day. They tried diverting us to a different subway entrance (in which we had to push our way through to reach), only to find there was another hour or so wait to get onto the subway. turns out there were too many people so the entrance to the subway was closed. By this point, the kids were all so exhausted and didn't care about the view whatsoever. Oh, and then we had to wait in another long line to go back down. Once we got to the top, we had to wait in another line for the smaller elevator to take us to the top of the top. It was a total of 180 minutes from the time we go in line to the time we got to the top. Instead, you have to wait another 70+ minutes inside for the elevators. ![]() They trick you into thinking you can now enter the tower. Our kids finally thought life was about to get better after being in line in the heat of GZ outdoors for 72 minutes. Turns out, we waited 72 minutes just to get into the West ticket office. The SMS we received said to go to the East or West ticket office to pick up the paper tickets. We bought tickets online a day before going, thinking that would be helpful. Instead, the chaos from the very beginning should have clued me in. Perhaps if there had been signs outside warning me of the horrible experience I was about to go through we would have gone back to the hotel. However, I have now learned to never ever visit a tourist spot on the weekend of a public holiday. I'm sure on a regular weekday when nothing else is going on, this might have been a pleasant experience. ![]()
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